Web site (hereinafter the Web Site) belongs to Servicios y Estudios para la Navegación Aérea y la Seguridad Aeronáutica, S.M.E. M.P. S.A. (hereinafter, “SENASA”), with VAT Number Nº A-79818423, located in Madrid (28042), Avenida de la Hispanidad nº 12, registered in Madrid’s Trade Resitry, Volume 838, Page 121, Sheet M-16835.





The conditions stated herein regulate the use of the Internet Website "" that SENASA places at the Users disposal (the User). Use of the Website presupposes the full acceptance at all times by the User of all the General Conditions of Use currently in force, for which reason if the User does not agree with any of the conditions established herein, he/she should not use this Website. SENASA reserves the right to modify these General Conditions of Use of the Website at any time or any other general or specific conditions, regulations for use, instructions or warnings that appear in this application. SENASA also reserves the right to suspend, interrupt or cease operating the Website at any moment.





1.Access and use of the Website


The User recognizes and accepts that access and use of the Website and/or its Contents take place freely and consciously under his/her own responsibility. Access to the Website and/or its contents does not imply any kind of guarantee with regard to the aptness of the Website and/or its contents for personal or specific use by Users. SENASA may establish limitation and/or additional conditions for the use of and/or access to the Website and/or its contents, which should be observed by Users at all times.


2.Authorized use of the Website and its contents


The User agrees to make licit and appropriate use of the Website and its contents, in accordance with applicable legislation, the General Conditions of Use of the Website, and generally accepted moral standards and public order. The User must abstain from (i) non-authorized or fraudulent use of the Website and its contents; (ii) accessing or trying to access restricted resources or areas of the Website, without meeting the conditions required for said access; (iii) using the Website and/or it contents for purposes that are illicit or illegal, contrary to the general conditions established herein or to good faith and public order, harmful to the rights and interests of third parties, or which may damage, overload or render inoperative the Website or prevent normal use or enjoyment of the Website; (iv) causing damage to SENASA systems, both physical and logical, or those of its suppliers or third parties, (v) introducing any kind of computer network virus or any other physical or logical systems that are susceptible to causing damage to the physical and logical systems of SENASA, suppliers and third parties, (vi) attempting to access, use and/or manipulate data of SENASA, third parties, suppliers and other Users; (vii) reproducing or coping, distributing, permitting access to the public through any means of public communication, transforming or modifying the contents, unless with the express authorization of the owner of the corresponding rights or if said modification is legally permitted. (viii) suppressing, hiding or manipulating notes about intellectual or industrial property rights and other identification data of SENASA or of a third party included in the Website contents, as well as technical protection devices or any other information mechanism that may be inserted in the contents; (ix) obtaining and attempting to obtain Contents using means or procedures different to those which, depending on the case at hand, have been placed at their disposal to this effect or have been expressly indicated on the web pages that contain said Contents, or, in general, those which are habitually used on the Internet and do not pose any risk of damage or rendering inoperative the Website and/or its Contents.


3.Introduction of links


Those Users who wish to establish a link between their website and the SENASA Website must previously obtain authorization from SENASA, presenting a request to the following e-mail address , said link being subject to the following obligations: (i) the link must only permit access to the Website, it may not reproduce it in any way; (ii) links may not be established with pages other than the homepage of the SENASA Website; (iii) it is not permitted to create a frame or a border environment on the Website; (iv) it is not permitted to make false, inexact or incorrect declarations or indications about the Website; (v) it is not permitted to state or insinuate that SENASA has supervised or assumed in any way the contents or services offered or advertised on the website that establishes the link; (vi) the website on which the link is established must not contain any brand, commercial name, logo, denomination, slogan or other distinctive signs pertaining to SENASA and/or third parties, without their authorization; (vii) the website on which the link is established must not contain illicit information, contrary to generally accepted moral standards and public order, or contrary to the rights of any third parties. The establishment of the link does not in any case whatsoever indicate the existence of any relation between SENASA and the owner and/or operator of the website that establishes the link, nor does it imply SENASA´s knowledge, acceptance and/or approval of the contents and/or services of said owner and/or operator's website. Under no circumstances will SENASA be answerable for the consequences that might arise from the introduction of links by third parties, nor the content, information and/or services offered on the websites on which the link is established.





The User recognizes and accepts that SENASA will be able to use cookies when a User enters its Website. The SENASA cookies are associated solely with an anonymous User and his/her computer and will not provide references that permit the deduction of the User's personal data. The User will be able to configure his/her browser in order to notify the User of and reject the installation of cookies sent by SENASA, without preventing the User from accessing the Website Contents.





1.Exclusion of guarantees and responsibility for the correct functioning of the Website


SENASA does not guarantee the availability or continuity of correct functioning of the Website or those other Websites with which it has established a link. Furthermore, SENASA is in no case responsible for any damages that may be derived from (i) lack of availability or accessibility to the SENASA Website, or to those sites with which SENASA has established a link; (ii) the interruption of the functioning of the Website or computer faults, telephone breakdowns, disconnections, delays or blocks caused by deficiencies or overloads of telephone lines in the Internet system or in other electronic systems that occur when the Website is functioning; (iii) if the web site does not meet the specific needs of the Users and (iv) other damage that may be caused by third parties who undertake non-authorized actions that are beyond SENASA´s control.


In order to reduce the risk of virus on the Website, SENASA uses virus scan programs to control all Contents that are entered into the Website. Nevertheless SENASA cannot guarantee the absence of all viruses nor other elements that may have been introduced into the Website by third parties that have nothing to do with SENASA, and which may cause problems in the physical or logical systems of Users or in electronic documents and files that are stored in their systems. Consequently, SENASA will in no case be responsible for any damage of any kind that is derived from the presence of a virus or other elements that may cause problems in Users' physical or logical systems, electronic documents or files.


SENASA has adopted several protective measures to protect the SENASA Website and its Contents against attacks by third parties. Nevertheless, SENASA cannot guarantee that non-authorized third parties cannot gain access to the type of use of the Website that the User makes, or the conditions, characteristics and circumstances in which they carry out said use. Consequently, SENASA will in no case be responsible for damages incurred by said non-authorized access.


2.Exclusion of guarantees and responsibility for the use of the Website


SENASA will in no case be responsible for the use made by Users and/or third parties of the Website or its Contents, nor for the damages that may result from said use.


3.Exclusion of guarantees and responsibility due to Contents


SENASA does not edit the Contents of third parties published on the Website and consequently it does not guarantee, nor is it responsible for the (i) licit nature, reliability, usefulness, veracity, exactness, exhaustiveness and up datedness of Contents placed by third parties; (ii) the inappropriateness for any particular purpose, and non-fulfillment of expectations generated by the Contents; (iii) decisions or actions taken or avoided by the User as a result of the information or data facilitated or provided by the Contents, including, loss of profit, of whatever amount, or business opportunity.


4.Exclusion of guarantees and responsibility for links


The Website places at the disposal of Users technical devices used for links, directories and search tools that permit Users to access pages and/or websites that belong to or are run by third parties. SENASA checks existing Contents of said pages at the time the link is established and does so in the belief and good faith that such Contents are in compliance with applicable legislation. Nevertheless, in no case is SENASA responsible, nor does SENASA approve nor recognize as its own the products, services, Contents, information, data, files and any kind of existent materials on said web pages. SENASA does not control and is not responsible for, nor does it approve or claim as its own any subsequent modifications of said materials. In the case that it deems it advisable or if it is requested by a legal or administrative order, SENASA will remove links to those web pages that infringe applicable legislation and/or affect third parties' rights.





The User recognizes and accepts that all industrial and intellectual property rights related to the Contents and/or any other elements on the Website (including, with no limitation, brands, logos, commercial names, texts, images, graphics, designs, sounds, databases, software, flow charts, presentation, "look and feel", audio and video) belong to SENASA and/or third parties. In no case shall access to the Website imply any type, neither total nor partial, of renunciation, transmission, granting of license of said rights, unless the contrary is established expressly. The General Conditions of Use of the SENASA Website do not give Users any other right to use, alter, exploit, reproduce, distribute or communicate the Website and/or its Contents publicly in any way different to those expressly stated here. Any other use or exploitation of any rights will be subject to prior, express authorization specifically granted to that effect by SENASA, or a third party that owns the rights in question.


SENASA authorizes Users to use, look at on-screen, print, download and store Contents and/or elements on the Website exclusively for personal, private and non-profit use; On the condition that in each case the origin and/or author of the Contents appears, along with any pertaining copyright symbol and/or note on industrial property and its owners. It is strictly forbidden to use said elements, or reproduce them, communicate them and/or distribute them for commercial or lucrative purposes. It is also strictly forbidden to modify said elements, make any alteration or rearrange them. For any other use except those expressly permitted, it will be necessary to obtain the previous consent in writing of the owner of the rights of the element in question.





The information and documentation available on this web site in English is provided for informational purposes only. In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail.





In accordance with Law 15/1999, December 13th, on the Protection of Personal Data, SENASA informs users that the personal data and documentation provided through its web site forms or email shall be included in a file, created and maintained under the responsibility of SENASA, which has been duly registered in the General Registry of the Spanish Data Protection Agency.


By submitting personal data using our web site forms, the sender gives his express consent, and authorizes the automatic processing of personal data provided in the terms that will be indicated in each case.


SENASA is also expressly authorised to use your data for the undertaking of commercial action, whether this be general or adapted to their personal characteristics. Said commercial action may be undertaken by e-mail or equivalent electronic means of communication. However, the user will have the right to object to this use, contacting SENASA in the mailing address indicated below.


Users are informed of their right to oppose, access, rectify and cancel their personal data under the terms established by Law and may exercise these rights in writing together with a copy of their National Identity Document addressed to SENASA, Avenida de la Hispanidad, n.º 12, 28042, Madrid, or to the email address:


The information received by SENASA through its website will be treated with utmost confidentiality. SENASA will not use the personal data subject to processing for purposes incompatible with those for which the data were collected.


In accordance with current legislation, SENASA has adopted the necessary technical and organisational means to maintain the safety level required insofar as the personal data dealt with. It also has the specific mechanisms available to it to prevent unauthorised access, illicit removal and modifications and the loss of data.





SENASA reserves the right to take whatever action it has at its disposal by law to demand responsibilities for non-fulfillment by the User of any of these General Conditions of Use of the SENASA Website.





If any of the present Clauses were declare full or partially null and void by a Court, all other Clauses will preserve its validity and applicability, being substituted by SENASA those null Clause or Clauses by other valid ones with the same purpose that the previous ones.


The renouncement by any party to demand at any given time the fulfillment of any of the general conditions stipulated herein will not imply a general renouncement of the fulfillment of another condition or other conditions, nor will it give the other party any more rights.





The rendering of the Website service and the general conditions described herein are governed by Spanish law. In accordance with the law, the parties expressly renounce any other local or regional law that may correspond to them, agreeing to submit to the jurisdiction of the Courts and Tribunals of the city of Madrid, Spain.


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REGISTRO MERCANTIL: TOMO 838, FOLIO 121, HOJA 16835. C.I.F.: A-79818423